A database into which employees manually input customer names and addresses is riddled with errors and you have been charged with rectifying the situation. In considering the organizational dimensions of this problem, you should consider:

Select one:

a. the skill levels of the employees inputting the data.

b. the training given to the employees inputting the data.

c. the business processes in place governing the manual input of the data.

d. the types of automatic error checking provided by the input software.

e. the storage capacity of the database.