a$)$ Define change by design. $(2$ marks$)$

b$)$ Draw a divide between critical thinking and innovation as well as how potential employees are agents of change in the $21$ century. Design a thinking process that suits the current work environment where there is minimal human contact, and constant use of virtual$/$digital spaces to relay information. $(7$ marks$)$

c$)$ Explain the conditions that create a relationship between research and innovation as the most sought$-$after soft skills in the fast$-$paced global economy. Many of which we have recently discovered following new challenges posed by COVID$19.(8$ marks$)$