A$.$ Define $$Perception$.$

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$(2$ marks$)$

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B$.$ We often think the best decision maker is rational and makes consistent, value$-$maximizing choices within specified constraints. These decisions follow a six$-$step rational decision$-$making model. Discuss the Six $(6)$ steps of the rational decision$-$making model.

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$(9$ marks$)$

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C$.$ The shortcuts we use in judging others are frequently valuable: they allow us to make accurate perceptions rapidly and provide valid data for making predictions. However, they are not foolproof. They can and do get us into trouble when they result in significant distortions. Identify and explain three $(3)$ shortcuts which can distort a manager$$s decision$-$making

skills.

$(9$