Question: a) Define strategy using your own words and briefly explain what happens in each of its three phases? (5 points) b) Explain whether MTC Lebanon

a) Define strategy using your own words and briefly explain what happens in each of its three phases? (5 points) b) Explain whether MTC Lebanon vision statement is customer-oriented or product-oriented (see below) (5 points) "While ensuring high levels of professionalism, performance and consumer satisfaction, touch is committed to deliver innovative and cost effective services answering the particular needs of various market segments" c) Why is keeping its value the highest in the industry not the only focus of a firm persuing a differentiation strategy? (5 points)

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