Question: a) Describe the six (6) communication process. (12 marks) b) Motivation is the inner state that activates a person, including drives, desires and motives. Briefly

a) Describe the six (6) communication process.

a) Describe the six (6) communication process. (12 marks) b) Motivation is the inner state that activates a person, including drives, desires and motives. Briefly explain four (4) practical ways to improve motivation. (8 marks)

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