A difference between tactical and strategic plans is that_______.

a. tactical plans have a more concrete focus

b. tactical plans are set for and by the board of directors

c. tactical plans have broader time horizons

d. strategic plans deal with the day-to-day operations of an organization

e. strategic plans are developed by first-line managers

2.

In the integrative framework for the implementation of task redesign, the step that follows selection of task redesign is

a. recognition of a need for a change.

b. go/no-go decision.

c. cost-benefit analysis of proposed changes.

d. diagnosis of the work system and context.

e. None of these are correct.

3.

__________ values and norms are the preferred values and norms explicitly stated by the organization.

a. Espoused

b. Artifact

c. Enacted

d. Formal

e. Assumed