Question: a) Discuss the managerial competencies required to communicate effectively. In your answer draw on the four types of messages characterized by managerial communications. Explain what

a) Discuss the managerial competencies required to communicate effectively. In your answer draw on the four types of messages characterized by managerial communications. Explain what competencies would be applied with each message type.

b) Describe the foundations of good communication in organisations with a diverse range of employees and how these can help minimise toxic communications in the workplace. In your answer discuss characteristics of diversity, and the implications for verbal and non-verbal communication that managers and employees need to be aware of.

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Managerial competencies required to communicate effectively in an organization are Clarity in communication Empathy Ability to persuade Exhibition of proper body language Good command over the medium ... View full answer

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