A document to provide to your analytical laboratory's customers: in the document, address the three primary factors
Question:
A document to provide to your analytical laboratory's customers: in the document, address the three primary factors, including quality, pricing, and turnaround.
Consider what it is that your laboratory does to be a standout amongst labs that can provide the same analytical suite.
1) Quality
What would be critical for you to tell your customers under the following subheadings?
List and discuss a minimum of three points for each of the subheadings to include quality control measures that your lab has taken or put in place when responding to this question.
All points should include a minimum of three sentences of supporting discussion.
Here is an example of how your three points should begin:
1.a.
i. "Our laboratory has/provides/conducts..", or something equivalent that shows action"
ii. "Our laboratory has/provides/conducts..", or something equivalent that shows action"
iii. "Our laboratory has/provides/conducts..", or something equivalent that shows action"
a) Equipment
b) Validations
c) SOPs
d) Personnel
e) Internal Audits and Accreditation
f) Evidence Acceptance, Security, Storage and Chain of Custody Measures
g) Facility and Safety
h) Reports and Records
Discuss in detailed and provide references as well. Many thanks.