Question: A dry cleaners develops a new process that does not involve any solvents or toxic chemicals. This service cannot be easily copied by its competitors.

A dry cleaners develops a new process that does not involve any solvents or toxic chemicals. This service cannot be easily copied by its competitors. What has the tore achieved?

customer bran

affiliation

sustainable competitive advantage

customer loyalty

service excellence

brand recall

A dry cleaners develops a new process that does not involve

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