Question: a) Effective communication may be the single most important factor in overcoming resistance to change. Discuss. b. b) Changes can be brought about in a

a) Effective communication may be the single most important factor in overcoming resistance to change. Discuss. b. b) Changes can be brought about in a variety of ways. The changes may come from internal and external forces Discuss three situations under each of the forces that can lead to a change

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