a. Explain any two process technologies for materials. [6 marks] b. Discuss any three factors that will help to determine the type of production process used. [6 marks] c. Distinguish between design capacity and effective capacity. Provide a brief example. [3 marks] d. Why is the capacity decision important? [4 marks] e. A regional bank training center has the physical ability to handle 1,300 participants. However, management personnel believe that only 1,100 participants can be handled effectively for most training sessions. The last training session, although forecasted to have 1,000 participants, resulted in the attendance of only 990 participants. Calculate the utilization and efficiency of the training facility. [6 marks] [TOTAL 25 MARKS]