Study the following scenario which requires you to write a negative news message, reporting delayin shipment...
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Study the following scenario which requires you to write a negative news message, reporting delayin shipment of certain items your customer ordered. A few months ago, your importing and jobbing company, Foreign Treasures, Ltd., received its first shipment of jade carvings from the People's Republic of China. A little later you presented these pieces on your website in an attempt to build interest among your customers. The plan worked. It brought in a number of new accounts, and it sold jade carvings. It sold so many, in fact, that your stock of some designs has been exhausted. Today you received an email order requesting rush shipment from another new customer, Gabriela's House of Gifts, Gabriela Lopez, owner. Ms. Lopez requested shipment of 10 carvings, two each of Serpent Dragon, Gliding Swan, Running Horse, Guardian Lion and Sea Serpent. You will send the first three right away, but Guardian Lion and Sea Serpent are out of stock. You have more on order and have assurances that they will arrive in four weeks. You can promise to send these two items just as soon as they come in. Now you must write aletter to Ms. Lopez that combines the function of welcoming a new customer and back-ordering her jade carvings (delay). You will work hard to offset the negative effect of the delay. Perhaps you can help your cause by emphasizing the high quality of the carvings. Your brisk sales, including a number of reorders, suggest that these quality products are in high demand. Study the following scenario which requires you to write a negative news message, reporting delayin shipment of certain items your customer ordered. A few months ago, your importing and jobbing company, Foreign Treasures, Ltd., received its first shipment of jade carvings from the People's Republic of China. A little later you presented these pieces on your website in an attempt to build interest among your customers. The plan worked. It brought in a number of new accounts, and it sold jade carvings. It sold so many, in fact, that your stock of some designs has been exhausted. Today you received an email order requesting rush shipment from another new customer, Gabriela's House of Gifts, Gabriela Lopez, owner. Ms. Lopez requested shipment of 10 carvings, two each of Serpent Dragon, Gliding Swan, Running Horse, Guardian Lion and Sea Serpent. You will send the first three right away, but Guardian Lion and Sea Serpent are out of stock. You have more on order and have assurances that they will arrive in four weeks. You can promise to send these two items just as soon as they come in. Now you must write aletter to Ms. Lopez that combines the function of welcoming a new customer and back-ordering her jade carvings (delay). You will work hard to offset the negative effect of the delay. Perhaps you can help your cause by emphasizing the high quality of the carvings. Your brisk sales, including a number of reorders, suggest that these quality products are in high demand. Study the following scenario which requires you to write a negative news message, reporting delayin shipment of certain items your customer ordered. A few months ago, your importing and jobbing company, Foreign Treasures, Ltd., received its first shipment of jade carvings from the People's Republic of China. A little later you presented these pieces on your website in an attempt to build interest among your customers. The plan worked. It brought in a number of new accounts, and it sold jade carvings. It sold so many, in fact, that your stock of some designs has been exhausted. Today you received an email order requesting rush shipment from another new customer, Gabriela's House of Gifts, Gabriela Lopez, owner. Ms. Lopez requested shipment of 10 carvings, two each of Serpent Dragon, Gliding Swan, Running Horse, Guardian Lion and Sea Serpent. You will send the first three right away, but Guardian Lion and Sea Serpent are out of stock. You have more on order and have assurances that they will arrive in four weeks. You can promise to send these two items just as soon as they come in. Now you must write aletter to Ms. Lopez that combines the function of welcoming a new customer and back-ordering her jade carvings (delay). You will work hard to offset the negative effect of the delay. Perhaps you can help your cause by emphasizing the high quality of the carvings. Your brisk sales, including a number of reorders, suggest that these quality products are in high demand. Study the following scenario which requires you to write a negative news message, reporting delayin shipment of certain items your customer ordered. A few months ago, your importing and jobbing company, Foreign Treasures, Ltd., received its first shipment of jade carvings from the People's Republic of China. A little later you presented these pieces on your website in an attempt to build interest among your customers. The plan worked. It brought in a number of new accounts, and it sold jade carvings. It sold so many, in fact, that your stock of some designs has been exhausted. Today you received an email order requesting rush shipment from another new customer, Gabriela's House of Gifts, Gabriela Lopez, owner. Ms. Lopez requested shipment of 10 carvings, two each of Serpent Dragon, Gliding Swan, Running Horse, Guardian Lion and Sea Serpent. You will send the first three right away, but Guardian Lion and Sea Serpent are out of stock. You have more on order and have assurances that they will arrive in four weeks. You can promise to send these two items just as soon as they come in. Now you must write aletter to Ms. Lopez that combines the function of welcoming a new customer and back-ordering her jade carvings (delay). You will work hard to offset the negative effect of the delay. Perhaps you can help your cause by emphasizing the high quality of the carvings. Your brisk sales, including a number of reorders, suggest that these quality products are in high demand.
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Your Name Your Address Your Contact Information Date Gabriela Lopez Gabrielas House of ... View the full answer
Related Book For
Intermediate Accounting
ISBN: 978-0077400163
6th edition
Authors: J. David Spiceland, James Sepe, Mark Nelson
Posted Date:
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