Question: A firm can effectively use its operations function to yield competitive advantage through all of the following EXCEPT: setting equipment utilization goals below the industry

A firm can effectively use its operations function to yield competitive advantage through all of the following EXCEPT:
setting equipment utilization goals below the industry average.
constant innovation of new products.
customization of the product.
speed of delivery.
maintaining a variety of product options.
A firm can effectively use its operations function to yield competitive

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