A Homework Help - Q&A from On In 1978 George Thrall founded H X + C https://www.coursehero.com/tutors-problems/Operations-Management/25399389-In-1978-George-Thrall-founded-Hydrolock-Inc-a-manufacturing-company/ Course Hero Find study resources Find Browse Ask Study Resources Textbook Solutions Expert Tutors III Engineering & Technology Industrial Engineering/Operations Management / In 1978 George Thrall founded Hydrolock, Earn " Question In 1978 George Thrall founded Hydrolock, Inc., a manufacturing... In 1978 George Thrall founded Hydrolock, Inc., a manufacturing company producing small rubber gaskets used in hydraulics systems. His gaskets were simple in design and relatively easy to produce in large quantities. In 1990, gross sales from servicing customers throughout North America with large quantity shipments reached $8 million. Demand for Hydrolock products has increased so rapidly that the manufacturing facility is constantly under pressure to increase output around the clock. Customers and sales personnel in the field often call the home facility to determine estimated lead times for prospective orders and estimated delivery times for existing orders. In response, production foremen have increasingly emphasized to employees the need for increasing output to meet demand. In late 1970, George Thrall began experiencing a new problem, an increase in customer complaints about the quality of shipments being received. George decided to add a quality control analyst to the Aqualock staff in hopes of finding and correcting the sources of customer dissatisfaction. In his first two weeks the quality analyst uncovered some data that a production foreman had recorded two years previously. sample for 1998 1 2 3 4 5 6 7 8 9 10 11 12 No. of defectives 61 0 2 2 1 4 2 60 3 2 The analyst began gathering data on current production of the same gasket. Samples were taken once each day for five consecutive work days with these results. Ask Expert Tutors Let our expert tutors help you get unstuck 24/7. Answers in as fast as 15 minutes. Enter a question Ask a question H T 1 4 2 8 3 4 5 6 2 8 Discuss the question 1. Develop a p-chart for data for Gasket(1998) and interpret results 2. How do these results seem different for data of 1990? 3. Using fish bone diagram, explain the causes of quality and their effects on existing quality problems of company. 4. Did company apply TQM principles? Explain any two TQM's philosophical elements that seem more relevant to solve existing quality problem of the company. Sample for 1990 No. of defectives 17C Sunny 4) ENG 11:04 AM 2/16/2022