Question: A horologist ( watchmaker ) is typically able to scrvice a mechanical watch in about 1 2 0 minutes ( exponential distribution ) . Assuming

A horologist (watchmaker) is typically able to scrvice a mechanical watch in about 120 minutes (exponential distribution). Assuming an 8 hour work-day, the watchmaker averages s customers arriving at his shop every day following a poisson distnbution. The watchmaker just purchased a new machinc that wil polish the dial and crystal reducing his service time bi 20 minutes per watch. How much will the line for a watch waiting to be serviced be reduced by the watchmaker using this new machinc, assuming, no increase in customer demand?

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