A hospital is experiencing communication breakdowns between different departments and staff members, which is resulting in delays in patient care and safety concerns. The hospital wants to identify the root causes of these breakdowns and develop a plan to improve communication and collaboration among staff members.
Please note: you may be required to create a diagram for one or more of the following questions.

3.1. Assess whether a context diagram or use case diagram would best suit the above situation. Justify your response. (10 marks)

3.2. Using a functional decomposition diagram, show how you would address the above scenario. (10 marks)