A$)$ How does McDonald$$s ensure customer satisfaction at its outlets? B$)$ What changes did McDonald$$s make to its production system after the $2002$perfect storm?$$ Provide one piece of supporting evidence for each part $(20$ points$).$

How does McDonald$$s conduct product innovation? Hint: Create new products. Provide two examples from the DVD $(20$ points$).$

A$)$What are some of the concerns raised about McDonald$$s products? B$)$ Do you feel McDonald$$s has responded appropriately to its critics? Provide one piece of supporting evidence for each part $(20$ points$).$

What are some of the new technologies or product delivery strategies used by McDonald$$s to increase their customer base? Hint: product innovation and production system are different from product delivery. Provide two examples $(20$ points$).$

A$)$ What marketing strategies does McDonald$$s use? Provide $2$ examples. B$)$ Do you feel they are appropriate? $(20$ points$)$ Why or why not?