Question: (a ) How does your organisation formally develop strategic direction components (Organisational values, mission, vision, goals, objectives, and KPI)? Who is involved in the process?

(a ) How does your organisation formally develop

(a ) How does your organisation formally develop strategic direction components (Organisational values, mission, vision, goals, objectives, and KPI)? Who is involved in the process? (b) How does your organisation formally conduct organisational external and internal environment analysis? What are your organisation's SWOT

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