(a) In supporting your organization's effort towards training and development, identify and describe four categories of training you would prescribe, and provide examples of areas of focus within the respective categories (4 marks)

(b) Of the following categories of skills, which do you believe is most important for the HRD Manager: technical, human, or conceptual? Please ensure a definition of each is provided and justify your response. (3 marks)

(c) Comment on the various principles of learning discussed at lectures, as well as Malcolm Knowles' principles of andragogy, and show how they would be accounted for in your training design & implementation (10 marks)

(d) Illustrate the means by which you can determine that training carried out by your department has been effective (3 marks)