Question: A key objective for any customer relationship management ( CRM ) system is the ability to provide good customer service. True False Today, Americans spend

A key objective for any customer relationship management (CRM) system is the
ability to provide good customer service.
True
False
Today, Americans spend about 70 percent of personal consumption income on
services. This has increased dramatically from 196 when it stood at 60 percent.
True
False
A key objective for any customer relationship management (CRM) system is

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