A key reason for the low performance of U$.$S$.$ airline companies and generic drug manufacturers $$is

Companies in those industries offer highly differentiated services $/$ products making it challenging to understand their strategies

Those are entirely different industries, and therefore, the cause of low performance cannot be the same

Inexperienced executives usually manage those companies

The reputation of those firms is bad

Since the offerings of those firms are undifferentiated, consumers evaluate them $$mainly from the perspective of price$$

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