Question: A large measure of interpersonal interaction involves attempts to influence others, including parents, bosses, coworkers, spouses, children, teachers, friends, and customers. Researchers developed a useful
A large measure of interpersonal interaction involves attempts to influence others, including parents, bosses, coworkers, spouses, children, teachers, friends, and customers. Researchers developed a useful body of research that generated nine influence tactics. This activity is important because managers need to understand both how they influence and are influenced by others.
The goal of this activity is for you to demonstrate your knowledge of the nine influence tactics.
Read each description. Match the influence tactics with the corresponding descriptions.
- Consultation
- Ingratiation
- Rational persuasion
- Inspirational appeals
- Coalition tactics
- Pressure
- Personal appeals
- Legitimating tactics
- Exchange
Match each of the options above to the items below.
To influence your prospective client, you created a highly professional PowerPoint presentation including many graphs and figures.
No answer 1 2 3 4 5 6 7 8 9
Politicians attempts to influence voters in many ways, including trying to appeal to their values.
No answer 1 2 3 4 5 6 7 8 9
Your boss periodically asks you and your colleagues for your input on projects for which your department is responsible. However, he always retains decision-making authority and ultimately decides what he thinks is best.
No answer 1 2 3 4 5 6 7 8 9
Many business deals are done over dinner, drinks, golf, or other social events.
No answer 1 2 3 4 5 6 7 8 9
We often ask favors of our friends.
No answer 1 2 3 4 5 6 7 8 9
Employees routinely swap shifts to accommodate their commitments outside of work.
No answer 1 2 3 4 5 6 7 8 9
After many unsuccessful attempts to convince your boss to change the vacation policy, you gathered the support of all affected employees and the case is now being made by the group.
No answer 1 2 3 4 5 6 7 8 9
To influence you to work more weekends, your boss subtly reminded you that those who work weekends get promoted.
No answer 1 2 3 4 5 6 7 8 9
Employees with the most seniority get the first choice of which holidays to have off from work. Being new, you have last choice.
Step by Step Solution
There are 3 Steps involved in it
Get step-by-step solutions from verified subject matter experts