A large online retailer has set up a private web space to sell to its customers that are businesses. These transactions are generally conducted through negotiated contracts.

How does the company use information technology to conduct business online?

O By implementing a large data network

O By utilizing EDI to sell goods to other businesses

O By allowing its goods to move along the value chain

By creating a marketplace for business customers

A small, handmade custom embroidery T-shirt business sells custom birthday shirts to local parents.

What is this company's e-commerce model?

O Government to business

O Business to business

O Consumer to business

Business to consumer

Person A enjoys the convenience of having her city's utilities company withdraw the amount she owes each month by automatically collecting the funds from her checking account.

Which specific feature of -business enables this situation?

O Micropayment

Online payment

O Municipal service

O Shopping cart

A small retailer sells hockey pins that feature all the professional hockey teams. The company uses a storefront from a large web-based business for conducting online auctions.

What are the key components in facilitating the transactions?

O Electronic data interchange

O Online auction engine

O Marketing store

Management information system

A car dealership has begun to incorporate advertising within social media messaging applications. How has the business reacted to this social media trend?

O Allowed the dealership to move further along the supply chain

O Provided a value-added service to its suppliers

Created competitive advantage using its social media page

O Identified a previously untapped market for one-to-one social customer service

A job seeker who already has a profile on a social media website recently attended a series of advanced workshops in data analysis, leading to professional certification in that field.

Which feature of social media websites can the job seeker use to let potential employers know of this new capability?

Talent update

O Profile creation

O Update-me

O Profile recommendation

In a randomly selected group of 2,000 individuals, 898 are undergraduate students. Half of the undergraduate students are also part-time workers. Which percentage of the selected group is an undergraduate student and has a part-time job?

O 22.45% (449/2000)*100

0 44.90%

0 50.00%

0 77.55%

A correspondent for a newspaper surveyed 10 randomly selected moviegoers at the exit door of a movie theater after a new movie was shown. In the newspaper, the following statement was published the next day: "The majority of the viewers gave favorable ratings to this new movie. Why is this media conclusion considered scientifically inaccurate?

Use of a random sample

O Use of a convenience sample

O Use of a probability sample

An automobile manufacturing company utilizes an information system that allows customers to design and customize their cars. Customers first log in to the company website and design a dream car project. They can then customize the car by choosing the engine, trim, paint colors, and other options. The car specifications are forwarded to a sales representative, who contacts the customer to finalize the purchase order. The production begins shortly after the contract is finalized and the car is usually delivered within a few weeks. Which type of computer-based information system provides a competitive advantage based on the described scenario?

O A decision support system (DSS) that improves decision-making

A transaction processing system (TPS) that promotes product differentiation

O A management information system (MIS) that enhances the customer experience

O A geographic information system (GIS) that helps increase market share

A manufacturer has recently installed an enterprise resource planning system

What benefit will this system offer the business organization?

O Enhanced customizable reporting in order to process complex data requests

Enhanced management understanding of business operations

Improved communication and collaboration among decision makers

Improved security of data

A music production company has been hacked and customer information has been compromised

What information technology challenge does this company face?

Demand for physical security to protect the computers

O Implementation of customer relationship management software

O Need for increased security

O More data warehouses to protect the customer information

A mail-order catalog company is wondering why certain customers who have confirmed receiving their catalogs in the mail on a quarterly basis are failing to make payments on their invoices. It turns out that the catalog department has updated the address information of customers who have moved over the past 12 months, but the billing department has been sending the invoices to each customer's old address.

Which IT professional needs to address the data quality challenge?

O Web administrator

O Chief information officer

Database administrator

O Chief executive officer

What business function utilizes mobile computing technology as part of their regular activity?

O Price scheduling

O Human resources

Product planning

O Product sales

What network transmission medium takes advantage of increased throughput as a result of increased computer speeds?

O Unshielded twisted pair (UTP)

O Shielded twisted pair (STP)

O Coaxial cable

Fiber optics

Which development methodology brings developers together with clients or end users in order to regularly collaborate on a solution?

O End-user development

Rapid application development

Joint application development

O Object-oriented development

A chief information officer (CIO) needs to decide on a software development strategy for a new project. The focus is on speed and low costs while the potential for lower quality is less of a concern.

Which development strategy will enable the company to meet these requirements?

Rational unified process

O Extreme programming

O Rapid application development

O Waterfall methodology

A computer manufacturer uses vendors to supply premade parts such as keyboards and mice. The manufacturer's database team submits a preliminary relational database design for vendor and product records to use as design templates for actual vendors and supplied products, which is illustrated in the following diagram

Product

productiD

description

price per unit

vendorID

Vendor

vendorID

name

address street

telephone

email

Which attribute would make the Product table inconsistent with normalization?

O product_ weights

O product_ price

O product_ size

product expiration

Two large company divisions have asked an employee to query and extract annual portions of the data warehouse. The extracted data are attributed to a specific set of summarized and highly specialized subdivisions of the whole. Each extraction will then exist as unchanging resources for analysis and report generation. Which term is used to describe these extractions of data?

Metadata

O Data dictionary

O Data marts

O In-memory computing

An organization is mining data warehouses that connect consumer information, passenger data, traffic camera data, social media interactions, financial transaction data, cell phone connections, and crime. The purpose is to make connections and draw conclusions that could not be determined by analyzing the databases separately.

What is an example of a situation that could occur with this type of data mining!

A university could identify a connection between members of a student organization and increased test scores.

O The Centers for Disease Control and Prevention could be alerted to similar illnesses detected within days of one another, which could indicate a disease outbreak or bio attack.

O The Department of Homeland Security could be alerted when an individual known to have interactions with a terrorist attempt to purchase an airline ticket

O The U.S. Department of Veterans Affairs could discover multiple veterans are suffering from a similar sickness and conduct analyses to find other victims.

A fast-food restaurant chain is in the process of adding more restaurants in an overseas market. One of the requirements is to have a reliable and scalable database technology that allows the local restaurants and the corporate office access to data regardless of the platform or location

Which database technology supports these business data requirements?

O Data mart

O Data warehouse

O Online analytical processing database

Cloud-based database

A company that produces small parts for manufacturing industries operates in several countries. Based on regulations, a part must be assigned a unique code if it is produced in a different country. What can a developer do to ensure each part is assigned a unique code?

O Define the product code as tuple

Define the product code as primary key

O Define the product code as foreign key

O Define the product code as schema

Financial institutions must ensure that the customer data within a database are correct, timely, consistent, and free from unauthorized access and modifications.

Which database management concept would ensure these objectives?

O Database redundancy

Database integrity

O Database confidentiality

O Database availability

A human resource department would like to see the effectiveness of certain health plan benefits for hourly employees in comparison to salary employees

What can the department use to gather this information?

Textual database

O Data mining

O Clickstream analysis

O Cloud-based database

A professional sports team would like to increase interactions with audiences who watch live broadcast games on television. The marketing team has created a game website with live feeds, a chatroom, and other interactive content where it can learn about the fans activities and preferences in real time. Which would support this type of activity?

Which would support this type of activity?

O Clickstream analysis

O Data warehouse

O Database integrity

O Textual database

Which component amplifies data signals for transmission over long distances?

O Bridge

O Multiplexer

O Repeater

O Firewall

An IP address contains a source address and a destination address allowing billions to communicate.

Which service translates a human language web address into an IP address?

O Unified communications (UC)

Domain Name Service (DNS)

O Dynamic Host Configuration Protocol (DHCP)

O Video teleconferencing (VTC)

As compared to traditional media channels, new media channels have allowed businesses to find and contact customers for marketing and electronic commerce opportunities. These channels also have the capacity to surpass traditional channels in volume and usage

A

Which digital tool allows users to create, share, or communicate information or ideas online, and may surpass traditional channels in volume and usage?

Social networks

O social media

O Near Field Communication (NFC)

O Long-tail marketing

A local hospital needs to monitor patients constantly. However, the wires that connect the monitoring equipment to patients Make it difficult for medical personnel to move around the rooms. The hospital wants to implement a wireless monitoring system. but a wireless network is not an option. Which technology would enable wearable equipment on patients to connect to a monitoring device in each room?

O Repeater

O Bluetooth

O USB

O WLAN

A retail business spends a significant amount of time manually logging inventory.

Which technology can the business implement to track inventory more efficiently and accurately?

WSN

O RFID

O Wi-Fi

O WPA2

Wi-Fi is part of a wireless communication protocol used to connect devices in a LAN environment.

What is the name of this protocol?

O IEEE 802. 11

O VoIP

O Bluetooth

O TCP/IP

Which step in the prototype system development method resembles the analysis phase of SOLC?

Identifying the users' basic requirements

O Developing an initial prototype

O Using the prototype

O Revising and enhancing the prototype

A furniture manufacturer has hired a consulting firm to develop an information system that would enable salespeople in stores that sell their line of furniture to capture and communicate customer reactions and requirements. The consulting firm has produced all the system specifications, including users' interfaces. and they are proceeding to code the system without asking the salespersons whether they approve of those user interfaces

Which phase of systems development was missing in this scenario?

Feedback

O Evaluation

O Planning

O Documentation

A company suffers from fragmented decision making in which, for instance, the human resources department ends up hiring production staff with skill sets different from those required by the production department. Thus, top management has mandated that a new information system be created to incorporate features that would prevent such inconsistencies from occurring.

Which role does a systems analyst assume to ensure that this system will be acceptable to all those involved?

O Solution modeler

O Change agent

O Supporting expert

O Communicator

A hospital is exploring a merger with another hospital to increase market share and profitability. It is soon discovered that each hospital has a different payroll system.

What type of study can be conducted to determine the cost of consolidating the payroll systems into a single system?

O Diversity

Feasibility

O Employee

O Product compatibility

A corporation wishes to modify its current distribution system. The management team asks the information systems (IS) team to analyze the proposed distribution change. Upon approval of the proposed IS project, the IS team must choose the project implementation method

Which method would allow the old system to operate while the new system is being implemented?

O Direct implementation

O Prototyping

O Indirect implementation

Parallel adoption

Business decisions often require different analytical points of view when examining large volumes of customer data. A company wants to offer a new product to its customers.

Which process will allow the company to offer a new product based on customer preferences, purchase history, and internet search history?

Big data analytics

O Visual analytics

O Descriptive analytics

O Predictive analytics

A large university hospital has issued smartphones to its employees with a policy that the devices may not be used off the hospital's campus. An IT analyst has been tasked with finding a way to enforce this policy.

Which solution provides a fitting solution to this problem?

O Vigilant training and auditing procedures

O A man trap with a metal detector

O Cell phone storage lockers near building exits

Proximity authentication access control

A company is very interested in improving security throughout its infrastructure by implementing dual-factor authentication.

Which methods or technologies, when implemented, will satisfy the company's objective?

O Unique usernames and passwords

O Complex passwords and password update policies

Rolling code devices and smartphone apps

Complex passwords and smart-card verification

The chief executive officer (CEO) of a global manufacturing company is sending a sensitive financial report to her country managers, but this unsecured transmission could be intercepted by hackers.

Which technology can prevent this from happening?

Biometrics

Encryption

Normalization

Rolling code

A corporate information systems (IS) team decided to implement several general control procedures regarding new computer deployment, including a policy requiring detailed testing of all new computer equipment prior to network connection.

What value is added by this policy?

O Operating systems upgrades

O Network configuration statistics

O Database backup schedules

O System access availability

What positive value experience does a customer perceive when a product is available and purchased without incident?

O Browsing product price comparison with competitors

Appreciating an eye-catching product display area

0 Being assured about information privacy during the payment process

0 Enjoying quality speakers for the store sound system

The information systems support team is asked to perform an analysis of corporate privacy measures regarding a centralized relational database. The database is interconnected to several business groups via the internal data network that also supports external connectivity.

What system risk is identified in this scenario?

O Inaccurate data queries

O Inconsistent password lengths

Potential loss of sensitive information

O Political inaccuracies with corporate values

An Internet business serves customers through online sales, information retrieval, and advertising. A user who has tested the business's privacy and security safeguards has approached the business and offered to identify the vulnerabilities they found for a price.

Which term is used to describe this user?

O White hat

O Black hat

O Cyber hat

O Gray hat

A digital media company that is expanding operations to several countries must modify its privacy policy to reflect differences in those countries

Which consideration must be taken into account when developing the modified policy?

Local regulations and legislation

O Business culture and differences

O Local culture in the new markets

O Cost of doing business in the new markets

For one large law firm, the protection of privacy and intellectual property is more than guarding against attacks; it involves minimizing errors and correcting mistakes. The firm would like to institute procedures that enforce compliance. What action will assist the law firm with its effort to enforce policy compliance?

O Cultural acceptance

O Access control

Regular auditing

O Data integrity

Alex owns a company selling premium dog food via the Internet.

Which e-commerce model helps Alex market and to sell the special dog food to customers?

O Business to Business (B2B)

O Consumer to Consumer (C2C)

O Business to Consumer (B2C)

O Peer to Peer (P2P)

Fred owns a company selling potted cacti over the Internet

Which e-commerce model helps Fred's customers exchange his products on the aftermarket?

O Peer to Peer (P2P)

O Business to Consumer (B2C)

O Business to Business (B2B)

Consumer to Consumer (C2C)

A small, handmade custom embroidery T-shirt business sells custom birthday shirts to local parents. What is this company's e-commerce model?

O Business to consumer

O Consumer to business

O Government to business

O Business to business

A new popular restaurant has just hired a social media manager. This employee will be responsible for the organization's entire presence on the web.

How has social media affected this business's hiring process?

O Created new jobs

O Allowed the organization to downsize the web developer

Provided more continual presence on the web for the organization

O Allowed the restaurant to compete with other highly visible restaurant

Which feature of social media websites can recruiters use to get notification when prospects modify their public social media pages to add new skills, experience, or new contact information?

O Update-me

O Profile creation

O Talent rating

Profile recommendation