a) 'Leaders and managers are not necessarily the same persons in an organization. The differences between leaders are due to a large extent because of sources of power within an organization'. Explain the differences between a leader and a manager. (6) b) c) Other than through performance related pay systems how can managers motivate their sales force? (5) You have been newly appointed as team leader of a Management department consisting of 50 team members. The team has not been performing well in the past and your main aims are to consolidate teamwork and increase team performance. What strategies would you use to evaluate the team's performance? i) (4) ii) How the power different can be used to influence and what are the types of power that a leader can use? iii) Which strategies would you use to solve an emerging conflict? 46 (6) (4)