Question: A local technology company has developed a training program that begins with a soft skills course teaching participants punctuality, professional appearance, and oral and written

A local technology company has developed a training program that begins with a "soft skills" course teaching participants punctuality, professional appearance, and oral and written communication. If participants successfully complete the "soft skills" course, they can enroll in a number of different "hard skills" courses which would teach them actual skills they would use on the job.

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