A manager is trying to improve a single-server queueing system through automation. The current system has an
Fantastic news! We've Found the answer you've been seeking!
Question:
A manager is trying to improve a single-server queueing system through automation. The current system has an average service time of 20 minutes per customer, exponentially distributed, and the arrival rate is 16 customers per 8-hour day (Poisson arrivals). The automated system is required to improve the wait time in the system by reducing it to half of what it currently is.
What is the current service rate?Explain what the service rate of the automated system needs to be in order to achieve this change.
Related Book For
Management Accounting Information for Decision-Making and Strategy Execution
ISBN: 978-0137024971
6th Edition
Authors: Anthony A. Atkinson, Robert S. Kaplan, Ella Mae Matsumura, S. Mark Young
Posted Date: