A manager wants to determine if an employee training program has increased her employees' customer satisfaction ratings.
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Question:
A manager wants to determine if an employee training program has increased her employees' customer satisfaction ratings. She randomly selects ten of the participating employees and compares their mean customer satisfaction ratings before and after the training.
Related Book For
Business Statistics For Contemporary Decision Making
ISBN: 978-1118749647
8th edition
Authors: Black Ken
Posted Date: