Question: A manufacturing company has implemented a continuous improvement program based on the Six Sigma methodology. They are currently analyzing data from their production process and

A manufacturing company has implemented a continuous improvement program based on the Six Sigma methodology. They are currently analyzing data from their production process and identify a bottleneck causing high defect rates. What should be the NEXT step in their Six Sigma approach?
a) Define the problem statement and set specific improvement goals.
b) Implement pilot solutions on a small scale to test their effectiveness.
c) Train employees on new quality control procedures.
d) Validate the pilot solution's impact on defect rates through statistical analysis.
e) Hold brainstorming sessions to generate ideas for additional root cause analysis.

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