A manufacturing operation has been arranged into a batch flow process whereby production of the product transpires in batches or lots. Assume the batch operation is near full capacity and the capacity utilization is high such that there are high inventories (because production jobs wait in the queue to be processed) resulting in considerablo inventory, loss of efficiency, and production scheduling probleme The phenomenon described may be refereed to as as: Select one , engineering flux b. jumbled flow c. batched ripple d flux capacity engineering backfire Which one (1) of the following is not explicitly mentioned as being a component of the service-profit chain? Select one: a. Employee satisfaction b. Internal service quality c Customer loyalty d. Customer satisfaction Service guarantees Which one (1) of the following professional most likely considered part of a back office service process, Suled one a Checkout Clerk at a grocery store b. Receptionist at a doctor's office c. Air traffic controller d. Dentist Bank Teller