Question: A. .Many forces inside an organization make it difficult for an organization to change in response to a changing environment. Discuss any FOUR (4) of

A. .Many forces inside an organization make it difficult for an organization to change in response to a changing environment. Discuss any FOUR (4) of these forces and briefly explain TWO (2) ways a manger can implement changes within the organization 12 MARKS.

B. . Together Each Achieve Much (TEAM), is a slogan Sarah (who is the Senior team leader at Salorica Call center), has been using regularly during her team meetings. Salorica Call center handles outbound/inbound calls for over 50 clients from various industries. Tasks/jobs at Salorica are assigned based on teams. With this requirement, describe FOUR (4) types of teams that may be present at Salorica and discuss TWO (2) challenges that may arise during execution of the task on the teams. 12 MARKS.

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