A

may be defined as a written offer to solve a problem, provide a service, or sell equipment.

When government organizations or businesses know exactly what they want, they prepare a

$,$ specifying their requirements.

are tangible items your project will produce for the customer.

A letter of transmittal is usually

and is written to the person who is most likely to be the decision maker.

The

summary is a one page document written for non$-$decision makers.

The length of the executive summary is typically

percent of the original text.

A

report may be defined as a document in which a writer analyzes findings, draws conclusions, and makes recommendations intended to solve a problem.

The front matter in a formal report includes

page,

of transmittal, Table of

$,$ and an

summary.

The

is the first main section in the body of the formal report.

The

clarifies the boundaries of the report, defining what should be included or excluded.

The two main parts of the back matter in a formal report are the

and the

$.$

Model document $13\mathrm{.}2$ is an example of

report.