Question: A medium - sized firm is considering outsourcing its logistics operations to an external manager. The manager s efforts to optimize costs and performance are

A medium-sized firm is considering outsourcing its logistics operations to an external manager. The managers efforts to optimize costs and performance are not directly observable by the firm, leading to a potential shirking problem. To mitigate this risk, the firm can invest in monitoring software that tracks the managers activities.
The cost of the monitoring software is $160,000 per year.
Without monitoring, the firm estimates that the manager has a 30% probability of shirking, which would result in a 15% reduction in the division's annual profit.
With the monitoring software in place, the probability of shirking reduces to 10%.
The divisions annual profit is $4 million.
Should the firm invest in the monitoring software? What is the net benefit of implementing the monitoring software?
a. No; -$40,000
b. Yes; $30,000
c. Yes; $40,000
d. Yes; $20,000
e. No; -$30,000

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