A medium$-$sized manufacturing company has recognised the need for ongoing improvements in its production processes and services. The management believes fostering a continual improvement culture is crucial for maintaining a competitive edge in the market. However, they are concered about potential disruptions in the improvement processes and the consequent impact on employee adjustments.

$3\mathrm{.}1$ Using your own words, discuss how the concept of continual organisational improvement differs from efforts focused soley on continuous improvement. $(8$ marks$)$

$3\mathrm{.}2$ ldentify and elaborate on each of the continual improvement process steps. $(17$ marks$)$