A Moving to another question will save this response. Question 11 ............. is the best source of information on the status of programs and ideas for action Quality councils Financial team Human Resource None A Moving to another question will save this response. Moving to another question will save this response. Question 12 .......... is a participation management technique to manage and improve the quality of the entire organisation Quality Circle Product Circle Process Circle None Moving to another question will save this response. > A Moving to another question will save this response. Question 13 Establishment of zero defects as the ............ Standard of the company should be done in one day, Quality Financial Performance None Moving to another question will save this response