A multinational retail company is thinking about establishing a new performance management system at its institution to help employees provide better customer service. Management needs to decide who should participate in measuring the performance of the company's salespeople. Using the knowledge gained in the course, explain any three sources the company authorities may use to gather the required performance information. Justify your choices with relevant examples.

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When establishing a new performance management system to gauge the performance of salespeople a multinational retail company can utilize various sourc... View the full answer