Question: A new postmaster general is appointed to lead the USPS. This new postmaster decides to focus on how to improve the quality of the services

A new postmaster general is appointed to lead the USPS. This new postmaster decides to focus on how to improve the quality of the services the USPS offers by using new technology available to increase the speed and accuracy of deliveries. This approach is in contrast to USPS competitors which are focusing on expanding the type of services they offer their clients. Which strategic stance best describes the approach of the USPS?

Question

15

Answer

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Defender

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Reactor

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Prospector

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Analyzer

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