A nursing home administrator is always following the quarterly profits of the organization carefully and is quick
Question:
A nursing home administrator is always following the quarterly profits of the organization carefully and is quick to call for cuts in spending and increased productivity measures when the numbers are down. The administrator is big on having regular performance evaluations of the staff and likes to link employee goals to increase profitability. As a result, morale among the staff is typically low, and turnover high
. Which of Deming's seven deadly diseases do you observe at work in this case?
How will this administrator's approach likely affect the quality of care provided to residents?
If you were the nursing supervisor at this facility, how would you counsel this administrator regarding his approach?
Does this administrator exhibit any characteristics of a weak leader?
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