$($A$.$O$)$ The organizational context for implementing the applicationA$0\mathrm{.}1$ Existing Development Infrastructure: In the organization, are the tools and processes more important or are people more important?A$0\mathrm{.}2$ Organization view of the IT staff: Does the organization see the IT staff as a significant service or support unit $($also known as a cost center$)$ OR are the IT staff challenged to produce business innovation?A$0\mathrm{.}3$ Scale of the application: How big is the application you are studying in terms of what it does $($i$.$e$.,$ functional scale$)$ and how long it took to implement it $($scale of time$)?$ Were there quality or compliance standards that drove the specific functional needs for this application?A$0\mathrm{.}4$ Resources for this implementation: What kinds of resource or budget constraints were specified up front at the beginning of the effort to implement the system?A$0\mathrm{.}5$ Addressing failure or setbacks: If the team could not complete its work on developing or implementing the application in a given week, did the IT staff alter the way they approached the work or did they work overtime $($or ask for more resources$)?$A$0\mathrm{.}6$ Turnover of staff: How much turnover of IT staff was there during the course of the application implementation? How much among the business users $/$ stakeholders?$(3\mathrm{.}0)$ The process of implementing the applicationB$0\mathrm{.}1$ Communicating with stakeholders$/$users: What kind of communications take place with users$/$stakeholders about the application and when?$30\mathrm{.}2$ Documentation timing: Was the documentation describing what the application should do $($or does$)$ written before or after implementation?B$0\mathrm{.}3$ Leadership$/$Champion: Who championed implementing this application? Who led the team for during the implementation?B$0\mathrm{.}4$ Negotiations$/$agreements: Did this application require negotiations and$/$or agreements with an external vendor $($such as a Service Level Agreement$)?$B$0\mathrm{.}5$ Planning and execution or work: Was the application developed$/$implemented using planned short pieces of work $(1-2$ weeks each$)$ or was it planned and implemented using activities that took months at a time?B$0\mathrm{.}6$ Communication within the IT staff: Do the IT staff developing the application communicate those IT staff who operate the infrastructure that supports it$?$ Or is this coordination conducted via policies or processes $($like change management$)$ to mediate between different units within IT$?$