Question: A performance management system designed with a strong quality orientation can be expected to do all of the following EXCEPT a . emphasize an assessment

A performance management system designed with a strong quality orientation can be expected to do all of the following EXCEPT

a. emphasize an assessment of both person and system factors in the measurement system.

b. emphasize that managers and employees work alone to solve performance problems.

c. involve both internal and external customers in setting standards and measuring performance.

d. use multiple sources to evaluate person and system factors.

e. utilize statistical process control techniques

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