A pharmaceutical company is preparing a request for proposal to acquire IT services to improve its pharmaceutical sales system. It plans to implement a tablet software application ("app") for mobile access to view and update client accounts, update inventories, create orders, communicate with clients and the home office, and view personal work schedules. It plans to prepare a performance work statement (PWS) for the development of the app to include in the RFP. Your Question/Task: Prepare the required outcomes and their performance standards, monitoring methods, and incentives/disincentives that the pharmaceutical company might use in its PWS for the request for proposal. Your required outcomes and associated information should apply to only the first and second desired app functions, view and update client accounts and update inventories. Your required outcomes and related information should reflect the best practices for performance work statements and each should include performance standards, monitoring methods, and incentives/disincentives, as required by IT Economics Corporation Template 12 (T12-PBWS.pdf found In week 8). Note: This is not a test of your knowledge of a pharmaceutical company's sales activities but of your ability to prepare a performance work statement. You can make reasonable assumptions regarding a pharmaceutical company's sales activities if necessary. The app functions in the question are comparable to those used by many organizations outside of the pharmaceutical field. Question 2 Suppose you just finished writing The Awesomest App for mobile phones. One of the online reviews notes that the app never crashes and protects data with end-to-end encryption. Which quality dimension is most relevant to this review? Performance Dependability Usability 2 pts Compatability