A physicians office adopts a new integrated software solution to manage and analyze customer interactions and clients$$ data. What is an advantage of this system?

A$.$ It allows the sharing of key administrative data.

B$.$ it assists in developing personalized patient relationships.

C$.$ It gives the clients and the physicians the freedom to edit health records.

D$.$ It ensures single data entry points throughout the office.

$25.$ A telemedicine follow$-$up visit is scheduled after an initial treatment and casting for a simple arm fracture. What is a major benefit for this type of health service delivery system?

A$.$ It advances research.

B$.$ It offers access to care.

C$.$ It provides continuing education.

D$.$ It shares information asynchronously.

$26.$What are two benefits of telemedicine for non$-$emergent healthcare visit?

A$.$ It removes the face$-$to$-$face requirements.

B$.$ It removes the barrier of time.

C$.$ It removes the requirement of travel.

D$.$ It removes the potential for medical errors.

$27.$ A medium$-$sized hospital wants to adopt an information and communications technology $($ICT$)$ program to help ensure that it is meeting the security standards for the Health insurance Portability and Affordability Act $($HIPAA$)$ regulations. What do stakeholders need to evaluate to determine if an ICT will help in this situation?

A$.$ The available types of files that the ICT can utilize.

B$.$ The ISO $9000$ certification of the proposed ICT.

C$.$ The data protection controls provided by the ICT.

D$.$ The transactions and code sets that the ICT can handle.

$28.$ A hospital has performed a strategic analysis and determined that is technology lags far behind that of its competitors. Therefore, the hospital is unable to offer the best quality care. Which responsibilities falls to the chief executive officer $($CEO$)$ of the hospital?

A$.$ Taking charge of health information technology project implementation.

B$.$ Developing the technological strategic vision of the hospital.

C$.$ Focusing on the adoption of disruptive technology and delivering technology that engages customers.

D$.$ Forming a team of information technology staff and nurses to determine the effectiveness of new technologies.

$29.$ An internal medicine clinic has just implemented a clinical decision support system $($CDSS$)$ to integrate with its electronic health record $($HER$)$ from the same vendor. Clinic administration requires that the CDSS be updated as part of the ongoing maintenance of the HER. How should that requirement be enforced?

A$.$ Incorporate CDSS into the service contract.

B$.$ Obtain CDSS updates by contracting ONC.

C$.$ Purchase CSDD maintenance from CMS$.$

D$.$ Track CDSS updates through an online source.

$30.$ A hospital has been offering telemedicine for over a year. Some of the physicians have been complaining that, on occasion, the network becomes unsecured during telemedicine sessions. What can the hospital do to be HIPAA compliant?

A$.$ Insist that physicians and other healthcare workers at the hospital who use telemedicine only conduct sessions in a private room where no other employees can overhear anything discussed in the telemedicine sessions.

B$.$ Train all physicians and other healthcare workers who use telemedicine to perform a network security check before beginning the telemedicine session.

C$.$ Train all physicians and other healthcare workers at the hospital who use telemedicine to perform two$-$factor authentication before beginning the telemedicine sessions.

D$.$ upgrade the hospital internet service to the highest sped option available.

$31.$ A clinic is evaluating a new electronic health record to replace an existing system. The clinic is especially interested in the clinical decision support system $($CDSS$)$ portion of this mew electronic health record $($EHR$).$ The clinic is considering proceeding and using a single vendor for both systems. Why is it beneficial to replace the existing system in this manner?

A$.$ To decrease billing errors.

B$.$ To achieve regulatory compliance.

C$.$ To improve interoperability.

D$.$ To create a patient$-$centered environment.

$32.$ Providers at a medical clinic are frustrated about needing to remain at the office late to return patient phone calls. They are considering adopting an electronic health records system. Which feature of the electronic health records system will ease the burden of returning patient calls.?

A$.$ Decision support.

B$.$ Patient portal

C$.$ Voice messaging

D$.$ Clinical summary

$33.$ A large hospital system has several hospitals throughout the region, and each has its own set of specialties. When a patient presents to a hospital that does not include that specialty, the patient must be transferred to another hospital. The administration would like to reduce the number of transfers. How can the number of transfers be reduced?

A$.$ Upgrade the admit$/$discharge$/$transfer system.

B$.$ Join the regional health information exchange.

C$.$ Implement asset tracking.

D$.$ Utilize telemedicine.

$34.$ Hospital leadership w