A policy Select one: a. specifically states what should or should not be done b. is used when dealing with unstructured problems and non- programmed decisions c. typically serves as a guideline for decision making by setting general parameters d. is a series of sequential steps a manager uses to respond to a structured problem Jony looked at the list of orders for the coming week and made out the production schedule. He has done this so many times he could do it in his sleep. This situation represents a(n) Select one: a. linear problem b. programmed problem c. unstructured problem d. structured