A Post-Implementation Review (PIR) is conducted after completing a project. Its purpose is to evaluate whether project objectives were met, to determine how effectively the project was run, to learn lessons for the future, and to ensure that the organization gets the greatest possible benefit from the project.

After a long project, the last thing many project teams want to do is relive the process and look for ways to improve. However, a forward-looking review can discover many tips and strategies for improvement.

By conducting a thorough and timely PIR, you'll identify key lessons learned - and you can then apply those lessons to the planning and management of future projects.

Karen, the new fresh-graduate IT Officer, gets ready to perform the post-implementation review on the new system as soon as the new system is implemented.

Explain why a company should conduct a postimplementation review when a new information system is installed in the organisation.