Question: A process has four steps in sequence, and the effective capacity of each step (operation) is 12 units per hour, 15 units per hour, 11

A process has four steps in sequence, and the effective capacity of each step (operation) is 12 units per hour, 15 units per hour, 11 units per hour, and 14 units per hour respectively. (Think of it like an assembly line, with the output of one operation being the input to the next).

If the effective capacity of the first step (operation) is increased by 15 percent, what is the increase (as a percentage) of the effective capacity of the process?

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