Question: A process improvement team is working on reducing the amount of past - due debts. They are tracking the dollar amount of receivables over 9

A process improvement team is working on reducing the amount of past-due debts. They are tracking the dollar amount of receivables over 90 days past due with a control chart. After implementing a corrective action, they notice a run of six points successively below the mean, signaling an out-of-control condition. What should the team conclude?
A The process is not meeting the needs of the customers.
B The instability of the chart suggests an unfavorable shift.
C The chart remains stable, with all six points inside the control limits.
D Six points below the mean indicate a process with too many defects.
E The instability of the chart suggests a favorable shift.A process improvement team is working on reducing the amount of past-due debts. They are tracking the dollar amount of receivables over 90 days past due with a control chart. After implementing a corrective action, they notice a run of six points successively below the mean, signaling an out-of-control condition. What should the team conclude?
A The process is not meeting the needs of the customers.
B The instability of the chart suggests an unfavorable shift.
C The chart remains stable, with all six points inside the control limits.
D Six points below the mean indicate a process with too many defects.
E The instability of the chart suggests a favorable shift.

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