A process is in control with = 70.1 and 5 = 1.2. The process specifications are at 70 3.2. The sample size n = 6. Assume that the quality characteristic is normally distributed. a) Design the center line and control limits for x-bar chart and s chart. b) Estimate the potential process capability. c) Estimate the actual process capability. d) How much could process fallout be reduced by shifting the mean to the nominal dimension?