A process map visually describes the flow of work (or a procedure) and is often a tool used in a performance improvement project. This week's readings provide one example of how a process map was used at a healthcare organization. Identify a process where you might use a process map for performance improvement. Respond to the following questions: How might you get started in making a process map for your process? What steps would you take to complete a process map for your process? What might be a key challenge to completing the process map? Identify an article that provides guidance on process mapping and relate it to your the scenario you outlined above. Provide a complete reference to the article in APA format