Question: A process orientation looks at the entire system for factor influencing the outcomes rather than blaming people for the outcomes. True False Which of the
A process orientation looks at the entire system for factor influencing the outcomes rather than blaming people for the outcomes.
True
False
Which of the following can be a constraint
| Resources | ||
| Politics | ||
| Policy | ||
| All of the above |
From Deming's 14 points, what are the 3 main themes from them?
| Leadership, Quality, Throughput | ||
| Safety, Quality, Cost | ||
| Leadership, Quality, People (Culture) | ||
| Cost, Safety, Throughput |
Which of the following is true of control charts
| Both X-bar and R-charts are used to determine if a process is in control | ||
| Special cause variation is variation that is assignable | ||
| Common cause variation is variation that normal to the process | ||
| All of the above |
Which of the following makes up quality
| Conformance to specifications | ||
| Quality Management System | ||
| Perception of Quality | ||
| All of the above |
Why your process or your quality management system allowed this defect to happen and get to your customer is the root cause of what leg?
| Specific | ||
| Systemic | ||
| Detection | ||
| Assignable |
Risk Priority Number (RPN) = severity x detection x occurrence
True
False
Which of the following is true of the Assess stage of the LEAD model?
| It should have the root causes of the problem | ||
| It should have the potential solutions of the root causes | ||
| Both of the above | ||
| None of the above |
Which of the following is true
| FMEA uses RPN in its analysis | ||
| FMEA is linked to a control plan | ||
| Both of the above | ||
| None of the above |
What doe LEAD stand for?
| Learn - Enumerate - Assess - Depict | ||
| Learn - Engage - Assess - Deploy | ||
| Lean - Enlarge - Assess - Deploy | ||
| None of the above |
How adversely a process step failure mode affects the customer is part of which rating?
| Detection | ||
| Severity | ||
| Occurrence | ||
| Stability |
TOC, Lean, and Six Sigma can be used together to solve problems.
True
False
Which of the following is a continuous improvement approach
| PDCA | ||
| LEAD | ||
| DMAIC | ||
| All of the above |
Which of the following is true of the 3L5Y
| The corrective action of each leg addresses the 5th why | ||
| The corrective action of each leg addresses the 1st why | ||
| The Severity number is related to how severe the corrective action is in the detection leg | ||
| None of the above |
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