A production process strategy that is characterized by high volume but low variety of products and generally less skilled labor is know as: Group of answer choices product focus process focus repetitive focus mass customization Flag question: Question 2 Question 25 pts Supply chain metrics can help firms in all of the following, EXCEPT: Group of answer choices aligning incentives of different supply chain members identifying bottlenecks and other problem areas determining where to allocate resources reducing motivation of employees Flag question: Question 3 Question 35 pts All of the following are indications that a processes should be studied for improvement EXCEPT: Group of answer choices high scrap and rework costs minimal overtime required substantial excess inventory large amounts of downtime between steps in a process Flag question: Question 4 Question 45 pts Which of the following metrics is LEAST likely to be used when evaluating supply chain performance? Group of answer choices on-time delivery percentage inventory turnover total supply chain cost days sales outstanding Flag question: Question 5 Question 55 pts The act of comparing your company's performance metrics to a baseline level of performance is referred to as: Group of answer choices Benchmarking Six Sigma KPI's Kaizen Flag