Question: A project manager is leading multiyear project that involves internal and external stakeholders. As the project manager begins to gather requirements, additional business stakeholders express
- A project manager is leading multiyear project that involves internal and external stakeholders. As the project manager begins to gather requirements, additional business stakeholders express interest in being involved. Which three actions should the project managers take to ensure proper stakeholders involvement? (Choose three)
- Develop a stakeholders impact /influence matrix to determine the level of engagement.
- Prioritize stakeholders based on the project phase and need.
- Classify and rank stakeholders based on their positions in the organization.
- Include all stakeholders in the stakeholder engagement plan and provide the same level of communication.
- Perform a stakeholder assessment to align with the project objectives.
- A project manager has taken over an existing project. According to the previous project manager, the project is on track and within budget. However, stakeholders are unhappy with the recent progress report since the metrics show that the project is delayed and th cost is higher than expected. What should the project manager do?
- Conduct an earned value analysis (EVA).
- Schedule a meeting with the previous project manager.
- Schedule training for project team members.
- Submit a change request to the change control board (CCB).
- In an agile project, the project owner has repeatedly called for ad hoc meetings with team members. What should the project manager do?
- Escalate the situation to management because it is affecting the team.
- Ask the team to focus only on the goal, not on ad hoc meeting.
- Discuss the issue with the project owner at the retrospective meeting.
- Coach the project owner about the implications of unplanned meetings.
- A project manager has decided to stop activates that do not add value to a project that has a risk of running over budget. A functional manager disagrees with this decision, especially when the team is performing product testing for highly sensitive end users. The functional manager escalated the issue to the project sponsor so that the team can resume activities. How should the project manager have handled the situation?
- Conducted a meeting with the functional manager to explain why the activities need to be stopped.
- Collaborated with the functional manager to determine which critical activities could be accommodated by thee budget.
- Convinced the functional manager to stop the activities that will run beyond the budget.
- Engaged with the project sponsor to ensure support for the project managers decision.
- A company initiated a departmental transformation project improving the processes for the organization using predictive approach. This is a critical project for the organization and, in the middle of the project; the project manager noticed that one of the deliverables cannot be produced due to a missing technical skill. What should the project manager have done to avoid this?
- Asked the sponsor to identify all requires skills during the planning of the project.
- Identified all required skills after the kick-off of the project.
- Planned all required training for the team during the onboarding process.
- Identified all requires skills during the planning of the project.
- A project needs to be outlined as phased approach for multiple products lines with a review gate at the end of each phase. To ensure consistency for this hybrid delivery, what should the project manager do?
- Commit to a decided global plan from the initiation phase.
- Request the project management office (PMO) to review the initial plan.
- Get agreement from stakeholders on high-level deliverables and require.
- Ask subject matter experts (SMEs) to provide a detailed for each phase.
- A project manager for a new project meet with the sponsor for the first time to gather information about their expectation during the project cycle. The sponsor asks to participate in the weekly meetings and have the ability to directly contact team members for clarification. What should the project manager do next?
- Explain to the team members that communication will be handled strictly according to the communications management plan.
- Update the communications management plan prior to meeting the sponsor to reflect their future participation.
- Discuss the communications management plan with the sponsor at the kick-off meeting but reinforce that the project manager makes final decisions alone.
- Negotiate that the sponsors participation will occur during key milestone of the project and agree on the communications management plan.
- An experienced project manager is managing a multi-million dollar. The project manager communicates the ground rules to the team, but after 12 iterations, the project manager noticing that some team members are not following the ground rules. What should the project manager do first to ensure team adherence to the ground rules?
- Schedule a meeting with the project team to reinforce the ground rules.
- Contact human resources to request a written warning letter be sent to team members not following the ground rules.
- Ask the functional manager to replace team members not following the ground rules.
- Notify the project sponsor about this behavior and ask the sponsor to take disciplinary action.
- A project manager is working on a project that will transform the organizations operating model. The project manager reviewed the budget allocation for various phase and was informed that upper management will not approve any additional funds. Knowing that there are no additional funds available, how should the project manager proceed?
- Allocate the budget to the deliveries that have a higher business value for the organization than those with lower business value.
- Allocate the budget to the phase of the project and meet with upper management to consolidate the final funds.
- Decide to work in the small deliveries, leaving the big deliveries until the end of, the project, and track critical expenses.
- Ensure that the budget is enough to cover the internal resources, since external supplies can be covered by procurement.
- A solution designer in an agile team often passes the design information to team members without any documentation. This has resulted in misunderstandings within the team. What should the agile leader do?
- Stop work until the design document is completed.
- Move the solutions designers to another team.
- Review the process that resulted in this situation.
- Ask the team to document the design.
- A project is assigned to two different project teams to develop product features. One team uses a predictive approach and the other team uses an agile approach to complete the work. Senior management is concerned about the success of the project. What should the project manager do?
- Insist the teams both follow a predictive or agile approach.
- Advise the teams to follow the companys existing project management approach.
- Allow the teams to continue using their approaches and gradually adapt to a hybrid model.
- Let a senior team member select the approach that is appropriate.
- A new system project requires feedback from the accounting manager at the beginning of solution discussions and before meeting with other functional managers. The project manager knows the accounting manager will not be available until few days before the deadline for the solution document. What should the project manager do to avoid a delay in the project?
- Request that the sponsor direct the account managers supervisor to provide a replacement resource.
- Wait for the accounting manager to be available while identifying subsequent tasks that can be compressed.
- Being discussions with other functional managers and meet with the accounting manager later.
- Ask the accounting manager to delegate a team member who can support the project.
- A supplier, who was tasked with providing an important component for a project, is unable to deliver the materials due to a large-scale labor problem. What document should the project manager use to update the details and communicate to relevant stakeholders?
- Change request.
- Project schedule.
- Issue log.
- Risk register.
- A project manager has been assigned a low-priority that includes new team members with no previous formal project experience. The project team has requested deadline extensions for the first development increment twice already. What should the project manager do to support the team?
- Escalate the impact on the schedule to the project sponsor.
- Provide Feedback to the team using project performance evaluations.
- Include better time in the schedule to absorb future delays.
- Create a change request to extend the project duration and costs.
- A project needs to be outlined as a phased approach for multiple product lines with a review gate at the end of each phase. To ensure consistency for this hybrid delivery, what should the project manager do?
- Commit to a detailed global plan from the initiation phase.
- Request the project management office (PMO) to review the initial plan.
- Get agreement from stakeholders on high-level deliverables and requirements.
- Ask subject matter experts (SMEs) to provide a detailed plan for each phase.
- A project manager assigned to an ongoing project in a remote community. At the stakeholders meeting, the community complains about approved verbal agreements with the previous project manager, which are not included in the project scope. What should the project manager do to proven a recurrence of this issue?
- Review the project charter and update the project scope.
- Ensure all stakeholder expectations are included in the project scope.
- Analyze the project needs and update the project scope.
- Redefine the requirements and discuss this with the community.
- In a newly formed project team, one experienced team member is overwhelmed by the complexity of the tasks and is not happy with the project team. What should the project manager do?
- Actively listen to the team member and identify ways to support their needs in completing the tasks.
- Explain that the tasks are unavoidable and ask the team member to find a solution to overcome the challenges.
- Set up team-building activities with the project team members to reduce tension.
- Ask the team member to enter this potential schedule delay in the risk register.
- A project manager is a part of the project management office (PMO) and is tasked with finding a reputable vendor to provide on-site support for their project. The project sponsor stresses the urgency of the need and suggests using a vendor they know to provide the support. What should the project manager do given the urgency?
- Perform research on experienced vendors in the market.
- Follow the companys standard vendor selection criteria process.
- Consult preferred vendors from the company.
- Source vendors with extensive experience.
- An agile team has completed an iteration and delivered the agreed features to the customer. In a surprise to the team, the features are not accepted by the customer. The project team conducts a root cause analysis. What should the project manager do to avoid this situation in the future?
- Ensure that the definition of done (DOD) is well defined and complete for the future iterations.
- Ensure that the customer requirements do not change from the start of the project.
- Ensure that the development and quality assurance team members implement the feature correctly.
- Ensure that the team facilitator allocates tasks correctly to team members.
- A company just started managing a project using an agile approach. Due to this change, the general manager is worried about the scope definition process for upcoming projects. What should the project manager do to ensure the project scope is completely defined?
- Help sponsors and stakeholders craft the product vision, and bring the team and product owner together to clarify expectations.
- Ask for a budget increase to implement a double-check process to ensure every business need is included in the requirements.
- Meet with the general manager and convince them to return to using predictive approaches to avoid any risk.
- Ask the general manager to review every requirement to ensure all projects will deliver the requested products.
- During the delay meetings with the team, the project manager notices that a new team member is not making the expected progress on an assigned task. What should the project manager do?
- Ask an experienced team member to identify a replacement.
- Ask the new team member to reassess their own capabilities.
- Ask an experienced team member to coach the new team member.
- Ask the new team member to follow the team ground rules.
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